Sugeha, M. F., H. Budiman, E. Y. Utami, dan A. Adiazmil. “Analysis of Internal Communication and Job Satisfaction on Employee Loyalty and Service Quality at Import Companies in Jakarta”. Jurnal Multidisiplin West Science, vol. 3, no. 01, Januari 2024, hlm. 29-40, doi:10.58812/jmws.v3i01.954.