Do Outstanding Employees Have More Responsibility in the Hotel? A Case Study in Moderation Effect Model at XYZ Hotel

Penulis

  • I Made Sucipta Adnyana Politeknik Pariwisata Bali
  • Ni Desak Made Santi Diwyarthi Politeknik Pariwisata Bali
  • Nyoman Gede Mas Wiartha Politeknik Pariwisata Bali
  • Nyoman Reni Ariasri Politeknik Pariwisata Bali
  • I Wayan Jata Politeknik Pariwisata Bali

DOI:

https://doi.org/10.58812/jmws.v3i12.1839

Kata Kunci:

Employee, Hotel, Responsibility, Outstanding

Abstrak

This study aims to analyze the relationship between educational background, work experience, and employee performance in the Room Division Department, consisting of 55 employees, 30 of whom are categorized as outstanding employees. The research examines the role of education and experience in exceptional performance and identifies key indicators of high-performing employees, such as high dedication, strong problem-solving abilities, initiative, and teamwork. The results show that employees with higher education and experience tend to exhibit outstanding performance, supporting human capital and job performance theories. This study contributes new insights into the diversity of backgrounds and optimal performance in the hospitality industry.

Referensi

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Unduhan

Diterbitkan

2024-12-30

Cara Mengutip

Adnyana, I. M. S., Santi Diwyarthi, N. D. M., Wiartha, N. G. M., Ariasri, N. R., & Jata, I. W. (2024). Do Outstanding Employees Have More Responsibility in the Hotel? A Case Study in Moderation Effect Model at XYZ Hotel. Jurnal Multidisiplin West Science, 3(12), 1942–1950. https://doi.org/10.58812/jmws.v3i12.1839

Terbitan

Vol 3 No 12 (2024): Jurnal Multidisiplin West Science

Bagian

Artikel

Lisensi

Hak Cipta (c) 2024 I Made Sucipta Adnyana, Ni Desak Made Santi Diwyarthi, Nyoman Gede Mas Wiartha, Nyoman Reni Ariasri, I Wayan Jata

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